Tips, pt. 5
And lastly:5. Have a contingency plan.
If the party gets out of hand -- your company hits a crisis, say -- you should be ready. General Motors' Bob Lutz ignited blog readers' ire when he avoided discussing the struggling automaker's strategy. "Could you be a little more vague on your game plan?" one customer wrote. Confronting a problem directly can earn your company some needed trust.
posted by John Palmer @ 9:08 PM
0 Comments:
Post a Comment
<< Home